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Home » What's New » COVID-19 Information and Updates

COVID-19 Information and Updates

To Our Patients,

Out of an abundance of caution, we are asking all our patients who are considered high risk, to postpone non-essential excursions outside their homes in order to reduce risk of contracting COVID-19. This includes anyone over the age of 60, pregnant or nursing mothers, and anyone who is immunocompromised.

Although our office staff is vigilant about following all CDC and AOA guidelines, sanitizing all surfaces and eyewear, disinfecting all equipment, and common areas (reception area, bathroom, door handles, etc.), we nonetheless wish to avoid risking the health of our most vulnerable patients with unnecessary exposure to others who may be contagious but asymptomatic.

In an effort to further protect our patients and staff, we ask that you all are mindful of the following precautions:

  • If you are sick, please stay home. If you have had contact with someone who is ill or are caring for someone at risk, please defer your appointment.
  • If you have an ocular emergency or any urgent issue –please call us to schedule a telephone consult. If the doctor determines that he/she cannot resolve an urgent concern without seeing you in person, we will arrange an appointment for you in our office.
  • If you or your child are out of contacts or have broken or lost your glasses, and cannot get to our office, we can almost always fabricate and ship a replacement set, as we have your measurements on file.

Until further notice the office remains open for all your needs, including emergencies.

Thank you for your patience and cooperation during this difficult time as we all work together to keep our community healthy and safe.

COVID Update November 2020

Due to the increase in COVID cases in Ohio, Governor DeWine has issued a new mandate for all businesses effective Wednesday, November 11, 2020.

Face covering are now mandatory anywhere you go in Ohio with the penalty of forced closure for not meeting mandate.  As such, we are now requiring all patients to wear a face covering in all of our offices.  If you have an exemption from your doctor, please present it to our staff when you arrive.  

All visits will be ‘by appointment only’ and you simply need to call the office you are visiting ahead of time to schedule a pick up/repair of your completed glasses or to schedule an appointment.  We are doing our best to have contact lens prescriptions delivered directly to your home, however, if needed, please schedule those pickups as well. 

All of our staff continue to wear masks, disinfect all equipment and frames between patients and observe the 6’ for 15 minute guidelines when possible.  

This pandemic has certainly not made it easy to exceed your expectations when you visit any of our offices and we are very appreciative of your understanding the inherent difficulties it has created.  We are ready to get back to normal sooner than later, but, in the meantime please know we are doing everything possible to make your visit as safe and efficient as possible.  

 

The Doctors and Staff at Primary EyeCare Associates